Where are you located?

We come to you! Ori’s mobile spa parks right in your driveway—no drop-offs, no traffic, no stress. You stay in, we roll up.

How often should I groom my dog?

Most pups do best with grooming every 4–6 weeks, depending on coat type, lifestyle, and whether they love mud as much as belly rubs. We’re happy to recommend a schedule that fits your pet.

Do you groom cats too?

Yes! We offer gentle, low-stress cat grooming. No cages, no barking, just a calm space and a purring client.

Do I need to be home during the appointment?

Not always! If we’ve met before and your pet is comfy with us, we can groom while you’re out. Just leave access instructions—we’ll take it from there.

How long does a grooming session take?

Most appointments take 1 to 1.5 hours, depending on your pet’s size, coat, and service. We never rush—we go at their pace to keep things calm and safe.

What do you need from me on appointment day?

Just your pet and a little bit of space! Our van is fully self-contained—we don’t need water or power hookups. If your pet has any special needs, just let us know beforehand.

How do I book an appointment?

Easy—just click the “Book Now” button on the site, fill out a quick form, and we’ll confirm your spot. Prefer texting? That works too. Either way, we’ll make it smooth and simple.

Privacy Policy - Mobile Pet Grooming in Tampa & Nearby Areas

Privacy Policy

Ori’s Pet Spa
Effective Date: 05/24/2025

Ori’s Pet Spa (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.orispetspa.com] or use our mobile pet grooming services. Please read this policy carefully to understand what information we collect, how we use it, and your rights in relation to that information.

By using our Services, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Site or through our services includes:

a. Personal Data

Personally identifiable information, such as your:

Full Name
Email Address
Phone Number
Billing and Service Address
Payment Information (handled securely via third-party payment processors)
Pet Information (such as name, breed, allergies, and special needs)
Any other details you voluntarily submit when contacting us or scheduling appointments

b. Derivative Data

Information our servers automatically collect when you access the website, such as:

Your IP address
Browser type
Access times
Pages viewed directly before and after accessing the Site
Device identifiers

c. Financial Data

We do not store credit card numbers. All transactions are processed through secure third-party platforms (such as Stripe or Square), which handle payment details in compliance with PCI-DSS standards.

d. Mobile Device Data

Device information such as your mobile device ID, model, manufacturer, and location information if you use our mobile site or scheduling tools.

e. Data from Contests, Giveaways, and Surveys

If you participate in any promotions, we may collect information such as your name, email address, or other requested details.

2. HOW WE USE YOUR INFORMATION

We use the information we collect in the following ways:

To provide and manage pet grooming appointments
To send appointment confirmations, reminders, and updates
To personalize user experience
To improve our website and service offerings
To send marketing communications, newsletters, and promotional offers
To respond to customer service inquiries
To fulfill contractual obligations
To comply with legal and regulatory requirements
To prevent fraudulent transactions and monitor against threats
To enforce our Terms and Conditions

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

We may share information if required to do so by law or in the good-faith belief that such action is necessary to:

Comply with legal obligations
Protect and defend our rights or property
Prevent fraud or criminal activity
Protect the safety of users or the public

b. Third-Party Service Providers

We share information with trusted third-party vendors and partners that perform services on our behalf. These may include:

Payment processors
Scheduling platforms
Email marketing providers
Text messaging services
Data analytics providers
Hosting providers

These third parties are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.

c. Business Transfers

If Ori’s Pet Spa is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our Site of any change in ownership or use of your personal data.

4. TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without them.

5. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites that are not affiliated with us. Once you leave our Site or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. DATA RETENTION

We retain your information for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request the deletion of your information at any time, subject to legal and operational retention obligations.

7. DATA SECURITY

We implement administrative, technical, and physical security measures to help protect your personal information. While we use reasonable efforts to secure your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Right to Access – You may request access to your data.
Right to Rectification – You may request that we correct inaccurate information.
Right to Erasure – You may request that we delete your personal data.
Right to Restrict Processing – You may ask us to limit the use of your personal data.
Right to Object – You may object to our use of your information.
Right to Withdraw Consent – If we process your data based on your consent, you may withdraw it at any time.

To exercise any of these rights, email us at: info@orispetspa.com

9. DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. Because there is no uniform technology standard for recognizing and implementing DNT signals, we currently do not respond to them.

10. CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal data from children under 13 years of age. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

11. MARKETING COMMUNICATIONS

By providing your phone number or email address, you agree to receive:

Appointment confirmations
Service updates
Promotional content and offers
Customer feedback requests

You can opt out of marketing communications at any time:

Click “unsubscribe” at the bottom of emails
Reply “STOP” to SMS messages
Contact us directly at info@orispetspa.com

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting. If we make material changes, we will notify you via the Site or email.

13. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Ori’s Pet Spa
Email: info@orispetspa.com
Phone: (813) 955-5516
Service Areas: San Antonio, Epperson Blvd, Wesley Chapel, New Tampa, Tampa, Land O’ Lakes, Zephyrhills, Dade City, Lutz, Greater Carrollwood, Temple Terrace
Hours: 8:30 AM – 7:30 PM
Website: www.orispetspa.com (Update as needed)